04 Euro Privacy Policy — Our Commitment to Protecting Your Data

1 Introduction & Applicability

04 Euro (https://04euro.com) places the highest importance on the privacy of its users. This Privacy Policy ("Policy") explains how 04 Euro collects, stores, uses, and protects your personal data.

By using the 04 Euro website, mobile app, or any of our services, you agree to this Privacy Policy. If you do not agree with this policy, please refrain from using our services.

This Privacy Policy has been developed in accordance with the laws of Bangladesh and other countries, as well as international data protection standards. We comply with GDPR and equivalent international benchmarks.

2 What Data We Collect

04 Euro collects different types of data for different purposes. The details are outlined below:

• IP Address & Device Type
• Browser Information & Operating System
• Site visit & navigation history
• Login Times & Session Data
• Data Collected via Cookies & Tracking Technologies

• Transaction verification data from payment processors
• KYC data from identity verification service providers
• Risk assessment information from fraud prevention services

3 How We Use Your Data

04 Euro uses the data it collects for the purposes below. Each use has a legitimate basis, and your interests are always the top priority:

• Account Management: Your data is used to create, manage, and secure your account.
• Transaction Processing: Payment information is used to process deposit and withdrawal requests.
• Identity Verification (KYC): Identity verification is carried out to meet legal obligations and prevent fraud.
• Customer Support: Contact details are used to respond to your complaints, queries, and support requests.
• Promotional Communications: With your consent, emails or SMS messages are sent to keep you informed about bonus offers and special promotions.
• Platform Development: Statistical analysis is carried out to improve the user experience.
• Responsible Gaming: Your data is used to analyze betting behavior and identify harmful gaming patterns.
• Legal Compliance: Your data is used to meet Anti-Money Laundering (AML) requirements and other legal obligations.

4 Who We Share Your Data With

04 Euro may share your data with specific third parties only in limited and necessary circumstances. All such sharing is governed by strict security agreements:

All third-party service providers working with 04 Euro are required to uphold the same standards of privacy and security. They may only use your data for the specific purposes outlined.

5 Security Measures

04 Euro employs industry-leading technical and organizational security measures to protect your data. A full overview of our security infrastructure is provided below:

• TLS 1.3 / SSL 256-bit encryption used for all data transmissions.
• AES-256 encryption for data at rest.
• Two-factor authentication (2FA) available.
• Firewall and DDoS protection measures.
• Regular security audits and penetration testing.
• Automatic detection of suspicious login attempts.

• Only authorized personnel can access user data.
• All staff receive regular data protection training.
• Users are notified within 72 hours in the event of a data breach.
• A dedicated Data Protection Officer (DPO) is in place to oversee data protection.

6 Cookies & Tracking Technologies

04 Euro uses cookies and similar technologies on its website. Cookies are small text files stored in your browser that help us improve the quality of our services.

You can disable or delete cookies through your browser settings. However, disabling certain essential cookies may cause some platform features to stop working.

7 Your Rights

Under 04 Euro's Privacy Policy, you have the following rights regarding your personal data. To exercise any of these rights, contact us at support@04euro.com:

• Right to Access: You can request to know what information we hold about you.
• Right to Rectification: You can request a correction if any of your personal data is inaccurate.
• Right to Erasure: In certain circumstances, you may request the deletion of your data.
• Right to Restrict Processing: In certain situations, you may request a temporary pause on the processing of your data.
• Right to Data Portability: The right to receive a copy of your data and transfer it elsewhere.
• Right to Object: You can object to marketing communications or certain types of data processing.
• Right to Withdraw Consent: You may withdraw your consent at any time.

We will respond to your request within 30 days. In complex cases, this period may be extended by a further 60 days, but you will be notified in advance.

8 Data Retention Period

04 Euro retains your data only for as long as necessary. Both legal obligations and business requirements are taken into account when determining retention periods:

• Active Account Data: Retained for as long as your account remains active.
• Closed Account Data: May be retained for up to 5 years after account closure for legal purposes.
• Transaction Records: Anti-money laundering laws require a minimum retention period of 5 years.
• KYC Documents: For the period required by legal obligations.
• Marketing Data: Immediate deletion upon withdrawal of consent.

9 Protection of Children's Data

04 Euro's services are strictly for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.

• Age verification is mandatory at registration.
• Any account identified as belonging to a minor is immediately closed.
• All data belonging to minors is permanently deleted.

10 International Data Transfers

Since 04 Euro's servers are located in multiple countries, your data may be transferred internationally. All transfers are carried out under the following security safeguards:

• Data is only transferred to countries with adequate data protection laws in place.
• Strict data processing agreements are in place with all third-party service providers.
• All transfers are protected with the highest level of encryption.

11 Contact & Complaints

For any questions, concerns, or requests to exercise your rights under this Privacy Policy, please contact us:

We take all complaints seriously and aim to respond within 5 business days. If your complaint is not resolved to your satisfaction, you may escalate it to the relevant regulatory authority.

12 Privacy Policy Updates

04 Euro may update this Privacy Policy from time to time. For any significant changes, advance notice will be sent to your registered email address.

• Any updated policy will take effect from the date it is published.
• Continued use of the platform after any changes will be deemed acceptance of the new policy.
• The latest version of the policy is always available on this page.

04 Euro always operates with full transparency and holds your privacy rights in the highest regard. Your trust and confidence are our most valued asset.